BUSINESS LEADER
Dynamic leadership and team building skills, with over 14 years of successful
entrepreneurial marketing, sales and operations experience; spanning from design,
development and management of Internet applications software, to planning,
implementing and managing overall company systems and procedures. Expertise in
designing and implementing long and short-term business and information technology
plans, strategies, processes, architecture and systems while keeping regulatory and
compliance issues in focus. Dedicated to leveraging technology to create business
solutions contributing to bottom-line company objectives.
AREAS OF EXPERTISE
 | | Product & Project Management
| | | Strategic Planning
| | | Business Process Improvement & Re-engineering
| | | Budgeting & Cost Controls
| | | Business & Technology Integration
| | | Infrastructure Architecture & Integration
| | | Business Development
| | | Business & Technology Operations
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PROFESSIONAL EXPERIENCE
EASTON CORPORATION, Aliso Viejo, CA & Louisville, KY
General Manager - April 2004 to Present
| | Business consulting and solution implementation to define and operationalize small to | | | mid-size businesses, including web/application development, real estate, mortgage,
sales and marketing; offering a range of strategic planning services including business
process, requirements and systems and procedures analysis
| | | Professional services include: product management, project planning, systems | | | development and integration, implementation, custom application software
development and training
| | | Recent projects include: design, development and implementation of a customer | | | relationship and contact management system for a credit counseling, mortgage and
real estate partnership (Godwin Mortgage Group – Louisville, KY); lead a team to define
and complete product requirements for a comprehensive online consumer video guide
(Modern Feed – Los Angeles, CA); managed e-commerce development and integration
of a restaurant online ordering application and legacy point-of-sale software systems
(TakeOut Technologies, Mission Viejo, CA)
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LOUDEYE TECHNOLOGIES, Seattle, WA
Director of Product Management and Operations – Aug 1999 to Oct 2002
| | Managed digital media operations and cross-function sales and marketing initiatives, | | | customer support and procedures for clients such as AOL, MSN, Napster, XM Satellite
Radio, Amazon, Universal Music Group, Sony Music Entertainment, EMI Group, Warner
Brothers Music and BMG Entertainment
| | | Planned and implemented cost management systems and procedures; effectively | | | reducing expenses 40% in Q4 2001 – Q1 2002, saving over $2 million annually
| | | Successfully produced a customer base of over 500,000 in 2001, generating over 2.25 | | | million hours in monthly broadcasting
| | | Managed due diligence and integration of acquired and existing assets of OnAir | | | Streaming Networks, ASI, theDial and Loudeye Technologies, including departmental
development, team building and management
| | | Organized and executed syndication network business plan, including development and | | | management, utilizing a team of 13 engineers and product/project managers, complete
lifecycle of product development, sales and marketing, and client service processes for
accounts such as: Universal Music Group, Hard Rock Café, Levis and Lucky Brand Jeans
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DELIVERY DRIVERS, INC., Newport Beach, CA
Co-founder and President – Oct 1996 to Nov 1998
| | While employed as Director of Operations for Restaurants On The Run: co-founded and | | | managed staff support services generating over $6.5 million in annual revenues
| | | Developed and executed start-up operations, implementing systems and procedures | | | for contracting service staff, sales and marketing, accounting, product development,
administrative and customer support
| | | Grew from 46 contractors in 1996 to over 100 in 1998; establishing a strategic and | | | scalable operation for national growth
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RESTAURANTS ON THE RUN, INC., Irvine, CA
Director of Operations – Mar 1994 to Nov 1998
| | Developed and executed quality assurance and performance-based systems and | | | procedures which produced annual sales growth from $1.2 million in 1994, to $6.5
million in 1998, ranking ROTR as one of the fastest growing companies in the U.S.
(INC. 500 magazine)
| | | Planned and managed expansion of 6 operations centers, covering 35 cities throughout | | | Orange County, Los Angeles and San Diego counties, including acquisitions and
integration of two competing companies in order to expand into new territories
| | | Established a customer service call center, dispatch and field operations departments, | | | growing a staff of 25 in 1994 to over 130 in 1998
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EDUCATION
Completing Masters Certificate in Business Management
Tulane University – Freeman School of Business
Real Estate Broker Licensing, 2006
Louisville, Kentucky
Graphic Art & Design, Multi-Media, 1997 – 1998
Platt College, Newport Beach, California
School of Social Ecology (Criminology, Law and Society), 1995 – 1997
University of California, Irvine, California
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